Support Contact

Business identity notice: Jecco Investments Limited is a subsidiary of Onyiamba Enterprise Limited.

For card payments and online transactions, customers may see Onyiamba Enterprise Limited on their bank statement.

Jecco provides LPG cooking gas delivery and accessories to customers in Jamaica. Transactions are displayed in JMD unless otherwise clearly stated before payment.

Support Contact

For privacy questions, delivery issues, refunds, cancellations, complaints, transaction disputes, or general customer support, contact Jecco using the details below.

Customer Support Emailinfo@jecco.app

Phone Support+1 876 779 2416

Registered Address3 Bogue Industrial Estate, Montego Bay, St James, Jamaica

Merchant DomicileJamaica

Operating HoursMonday-Sunday, 9AM-6PM

Bank Statement DescriptorCustomers may see Onyiamba Enterprise Limited on their bank statement.

What to Include When Contacting Support

Your full name and phone number.
Your order number or transaction reference, where applicable.
The email address used for the order, where applicable.
A clear description of the issue.
Any supporting screenshot or receipt information that can help us resolve the request.

Support Categories

Order support and delivery tracking issues.
Refund and cancellation requests.
Payment and receipt questions.
Privacy, account, or data deletion requests.
General business, commercial, or partnership inquiries.

Data Protection Complaints

You also have the right to lodge a complaint with the relevant data protection authority in Jamaica if your request relates to personal data handling.