Jecco Investment Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Services”).

By accessing or using Jecco, you agree to this Privacy Policy.

1. Identity of the Developer

Jecco is owned and operated by:
Company Name: Jecco Investment Limited
Registered Address: 3 Bogue Industrial Estate Montego Bay, St James, Jamaica
Email: info@jecco.app
Phone Number: +1876 7792416

2. Information We Collect

We may collect and process the following categories of personal data:

a. Personal Identification Information

• Full name
• Email address
• Phone number
• Residential or delivery address

b. Payment and Transaction Information

• Payment details (processed securely through third-party payment providers; we do not store full payment card details)
• Transaction history and order details

c. Device and Technical Information

• Device type, operating system, and app version
• IP address
• Usage data, logs, and analytics information

d. Location Data

• Precise or approximate location data (only when you grant permission) for delivery tracking, address detection, and service optimization

3. How We Use Your Information

We use your information for the following purposes:

• Order Fulfilment: To process, manage, and deliver your orders
• Delivery Tracking: To provide real-time tracking and accurate delivery services
• Customer Support: To respond to inquiries, complaints, and support requests
• Fraud Prevention & Security: To detect, prevent, and investigate fraudulent or unauthorized activities
• Service Improvement: To analyze usage and improve the performance and functionality of our Services
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations

4. Sharing of Information

We may share your personal data with trusted third parties as necessary to provide our Services:

a. Third-Party Service Providers

• Payment processors (for secure transaction processing)
• Delivery and logistics partners (to fulfill your orders)
• Cloud hosting, analytics, and IT service providers

b. Legal Basis for Processing and Sharing

We rely on the following legal bases:

• Contractual necessity (to provide the services you request)
• Legal obligations
• Legitimate interests (such as fraud prevention and service improvement)
• Consent, where required

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Provide and maintain our Services
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

Data Deletion Requests

You may request deletion of your personal data at any time by contacting us at:
📧 info@jecco.app

We will respond to and process your request within a reasonable timeframe, subject to any legal obligations that require us to retain certain information.

6. Your Rights (Jamaica Data Protection Act & GDPR)

Under the Jamaica Data Protection Act (JDPA):

You have the right to:

• Be informed about how your personal data is collected and used
• Access your personal data
• Request correction of inaccurate or incomplete data
• Prevent processing that may cause damage or distress
• Prevent processing for direct marketing purposes

Under the General Data Protection Regulation (GDPR) (where applicable):

If you are located in the European Economic Area (EEA), you also have the right to:

• Request deletion of your personal data (“right to be forgotten”)
• Restrict or object to processing
• Request transfer of your data (data portability)
• Withdraw consent at any time

To exercise any of your rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, you may contact us at:

Email: info@jecco.app
Address: 3 Bogue Industrial Estate, Montego Bay, St James, Jamaica
Phone: +1876 7792416

You also have the right to lodge a complaint with the relevant data protection authority in Jamaica.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and indicated by an updated “Last Updated” date.

We encourage you to review this policy periodically.

11. Consent

By using Jecco, you confirm that you have read, understood, and agree to this Privacy Policy.